Terms of Service

STEM ProTutor Certification Services Limited (STEMFA)

Effective Date: 04th August 2025

Welcome to STEMFA. By accessing or using our website (stemfa.org) and services, including enrollment in courses, participation in certification programs, and use of our learning platform, you agree to comply with and be bound by the following Terms of Service. If you do not agree with these terms, please do not use our services.

1. Use of the Website and Services

You agree to use the STEMFA platform only for lawful purposes. You may not:

  • Violate any applicable laws or regulations
  • Interfere with or disrupt the operation of the website
  • Attempt to gain unauthorized access to any part of the website or platform

2. User Accounts

To access certain services, you must create an account. You agree to:

  • Provide accurate and complete information
  • Keep your login credentials confidential
  • Be responsible for all activity under your account

If you suspect unauthorized use, notify us immediately at info@stemfa.org.

3. Course Enrollment & Certification

  • Courses may be free or paid.
  • Upon successful completion, you may be eligible for STEM.org certification via our partnership.
  • Certificates are issued only when requirements are met, and any associated fees are paid in full.

We reserve the right to deny certification in cases of fraud, cheating, or breach of these terms.

4. Payments & Refunds

  • Payments are securely processed via Paystack, Flutterwave, or other approved gateways.
  • All course fees are displayed in NGN or USD depending on your location and settings.
  • Refunds are granted only under specific conditions and must be requested within 7 days of purchase unless otherwise stated.

Please review our [Refund Policy] for full details.

5. Intellectual Property

All content on STEMFA, including text, videos, graphics, course materials, and branding, is the property of STEMFA or its content creators, and is protected by copyright and trademark laws.

You may not:

  • Reproduce, distribute, or resell course materials
  • Share login credentials or downloadable content
  • Use our logos or trademarks without written permission

6. Third-Party Services

Our platform integrates with third-party services such as:

  • STEM.org (certification and credentialing)
  • Tutor LMS and WooCommerce (course delivery and e-commerce)
  • Payment processors (Paystack, Flutterwave)
  • Analytics tools (Google Analytics)

By using our services, you also agree to their terms.

7. Limitation of Liability

STEMFA is not liable for any direct, indirect, incidental, or consequential damages arising from:

  • Use or inability to use our services
  • Errors in course content or certification status
  • Third-party service failures

Our maximum liability is limited to the amount paid for the specific course or service.

8. Termination

We may suspend or terminate your account at any time for:

  • Violating these terms
  • Engaging in fraudulent or abusive behavior
  • Failing to pay applicable fees

Termination may result in loss of access to all or part of our services without refund.

9. Privacy

Your use of the platform is subject to our [Privacy Policy], which outlines how we collect, use, and protect your personal data.

10. Changes to These Terms

STEMFA may update these terms at any time. We will notify you of any significant changes by email or on our website. Continued use of the platform after changes means you accept the updated terms.

11. Governing Law

These terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be resolved under Nigerian jurisdiction.

12. Contact Information

If you have any questions about these Terms of Service, please contact:

📩 Email: info@stemfa.org
📍 Address: Abuja, Nigeria.